He then, in not such direct words, told me that I was an idiot. I informed him that the Exaktor, while the superior solution to my problem, was out of my price range. I told him that I needed to keep my fingers safe from my saw blade and to assist in dust collection. At first it seemed like an honest question, as a former salesman and current criminal investigator, he seemed to be qualifying me as a customer so that he could find the device that I needed within my budget. I told him what I was looking for and why, and asked if Rockler carried such a device.
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By then, an employee whose name I do not know was free and I asked for some help. After some looking thought the store I could not find what I was looking for. I entered the store (Transit Road, Amherst/Buffalo, NY) and began to browse the store employees were assisting other customers. I was at a nearby lumber yard and decided to find and buy that device, or something else that would both trap dust and protect my fingers. I was sure that I had seen a device in either your catalogue or one of your competitors. I was looking for a protective shroud/dust collector for my older table saw. The straw that broke the camel’s back, so to speak, was on January 24th. I am writing you today so that you can understand my reasons for never stepping foot in one of your stores again. However, I am not writing you today to tell you about some tools that I own. Some tools, such as my Miller Falls level and my Starrett combination square belonged to my grandfather or father respectively.
My tools are simple and purchased after serious research and consideration. I am proud to say that I made every piece, from the two piece hand rail to the fillet to the moldings myself. I have made entire balustrades, newels and stairs from rough sawn cherry timber. Today, I am a competent trim carpenter and general woodworker. When I started I could hardly swing a hammer. A few years ago I purchased a home that needed extensive remodeling. I started woodworking as a serious necessity. I wrote them an email this time, and I thought I would share it. L ife insurance - Employer paid basic Life Insurance, with the option to add Voluntary Life Insurance if desired.I had yet another bad shopping experience Rockler.We offer competitive Health, Dental and Vision benefits for those eligible.Previous sales experience in retail sales environment is a plus, but not required.
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4: 00p.m for Full Time or Part Time), and designated holidays.
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